Articles describing the benefits of VRM in the retailing sector appeared in the March 2009 edition of Internet Retailing magazine which have only recently made the digital version available.
Go to their website to read:
VRM: A Good Idea whose time has come - Graham Sadd, PAOGA (pp27/28)
The Whole Picture - William Heath and Iain Henderson, Mydex (pp31/33)
Destination Etail: Just a commodified fulfilment channel - Alan Mitchell, BCCF (pp38/39)